#charmed-support-widget{--accent-color-primary:#8a2be2;--accent-color-secondary:#00bcd4;--text-light:#e0e0e0;--text-dark:#f0f0f0;--glass-background:rgba(45,45,55,.2);--glass-border:rgba(255,255,255,.1);--header-background:rgba(60,60,70,.4);--shadow-strong:0 8px 32px 0 rgba(31,38,135,.37);--blur-intensity-high:blur(15px);--system-message-bg:rgba(60,60,70,.6);--user-message-bg:rgba(0,188,212,.7);--support-message-bg:rgba(138,43,226,.7);font-family:'Poppins',sans-serif !important;position:fixed;bottom:5px !important;right:20px;width:320px;font-size:14px;z-index:999999;box-shadow:var(--shadow-strong);border-radius:15px;overflow:hidden;display:flex;background:var(--glass-background);flex-direction:column;height:auto;border:1px solid var(--glass-border);transition:all .4s ease-in-out;backdrop-filter:var(--blur-intensity-high);-webkit-backdrop-filter:var(--blur-intensity-high)}@media (max-width:768px){#charmed-support-widget{bottom:50px !important;right:10px;left:10px;width:auto}}#chat-toggle-tab{position:fixed;right:15px;top:30%;transform:translateY(-50%) rotate(-90deg);transform-origin:right center;background-color:#8a2be2;color:#f0f0f0;padding:8px 20px;border-radius:10px 10px 0 0;cursor:pointer;z-index:999999;font-weight:600;letter-spacing:1.5px;box-shadow:0 8px 32px 0 rgba(31,38,135,.37)}.hidden{display:none !important}.hidden-init{display:none}#chat-badge{background:#ff4d4d;color:#fff;font-size:12px;font-weight:700;border-radius:50%;padding:3px 7px;position:absolute;top:-8px;right:-8px;display:none;z-index:1000000;box-shadow:0 2px 8px rgba(0,0,0,.2)}#ticket-actions-bar,#ticket-actions-bar-dynamic{position:absolute;top:40px;left:0;width:100%;background:rgba(30,30,40,.9);color:var(--text-light);padding:8px 10px;z-index:1000000;display:flex;justify-content:space-between;gap:8px;box-sizing:border-box;border-bottom:1px solid var(--glass-border)}#ticket-actions-bar button,#ticket-actions-bar-dynamic button{flex:1;padding:8px 10px;font-size:13px;border:none;font-weight:600;border-radius:8px;cursor:pointer;transition:background-color .3s ease,transform .2s ease;box-shadow:0 2px 5px rgba(0,0,0,.1)}#new-ticket-btn,#new-ticket-btn-dynamic{background:#27ae60;color:#fff}#new-ticket-btn:hover,#new-ticket-btn-dynamic:hover{background:#2ecc71;transform:translateY(-2px)}#open-ticket-btn,#open-ticket-btn-dynamic{background:#3498db;color:#fff}#open-ticket-btn:hover,#open-ticket-btn-dynamic:hover{background:#5dade2;transform:translateY(-2px)}#charmed-support-header{background-color:var(--header-background);color:var(--text-dark);padding:12px 18px;cursor:pointer;display:flex;justify-content:space-between;align-items:center;font-size:16px;flex-shrink:0;border-bottom:1px solid var(--glass-border);border-top-left-radius:15px;border-top-right-radius:15px;font-weight:600}#charmed-support-status-dot{width:10px;height:10px;background-color:#2ecc71;border-radius:50%;box-shadow:0 0 8px rgba(46,204,113,.6)}#charmed-support-body{background-color:transparent;color:var(--text-light);padding:10px;max-height:400px;overflow-y:auto;flex:1;display:flex;flex-direction:column;height:auto}.chatbox-wrapper{flex:1;display:flex;flex-direction:column;position:relative;background-color:transparent}.chat-content{flex:1;overflow-y:auto;padding:10px;background-color:transparent;padding-top:0 !important;margin-top:0 !important;display:flex;flex-direction:column;justify-content:flex-end;height:100%;min-height:200px;overflow-y:auto;scrollbar-width:thin;scrollbar-color:rgba(255,255,255,.3) transparent}.chat-content::-webkit-scrollbar{width:8px}.chat-content::-webkit-scrollbar-track{background:0 0}.chat-content::-webkit-scrollbar-thumb{background-color:rgba(255,255,255,.3);border-radius:10px;border:2px solid transparent}.chat-message{margin:8px 0;padding:10px 15px;border-radius:12px;font-size:14px;max-width:auto;box-shadow:0 2px 8px rgba(0,0,0,.1)}.chat-message.user{background-color:#0c8e65;color:var(--text-dark);align-self:flex-end;border-bottom-right-radius:4px}.chat-message.system{background-color:var(--system-message-bg);color:#fff;align-self:flex-start;border-bottom-left-radius:4px}.chat-message.admin{background-color:var(--support-message-bg);color:var(--text-dark);align-self:flex-start;border-bottom-left-radius:4px}.chat-message .support-logo{height:18px;vertical-align:middle;margin-right:8px}.chat-message .msg-status{font-size:.7em;margin-top:5px;color:rgba(255,255,255,.7);display:block;text-align:right;line-height:1;padding-right:2px}.msg-status-icon{font-size:15px;vertical-align:middle;margin-left:5px}.msg-status-icon.single-check{color:#bdbdbd}.msg-status-icon.double-check svg{fill:#2196f3;height:13px;width:17px;vertical-align:middle}#support-chat-form{display:flex;flex-direction:column;gap:8px;padding:15px;border-top:1px solid var(--glass-border);background-color:rgba(30,30,40,.5);flex-shrink:0;border-bottom-left-radius:15px;border-bottom-right-radius:15px}#support-message{width:100%;height:70px;resize:vertical;padding:10px;border-radius:8px;border:1px solid rgba(255,255,255,.2);background-color:rgba(20,20,25,.7);color:var(--text-dark);font-size:14px;box-sizing:border-box;transition:border-color .3s ease,background-color .3s ease}#support-message:focus{outline:none;border-color:var(--accent-color-primary);background-color:rgba(20,20,25,.9)}.file-input-label{font-size:13px;color:var(--text-light);display:block;margin-bottom:5px}#support-file{font-size:12px;color:var(--text-light);margin-bottom:5px;display:inline-block}#support-email{margin-top:5px;width:100%;padding:10px;border-radius:8px;border:1px solid rgba(255,255,255,.2);background-color:rgba(20,20,25,.7);color:var(--text-dark);font-size:14px;transition:border-color .3s ease,background-color .3s ease}#support-email:focus{outline:none;border-color:var(--accent-color-primary);background-color:rgba(20,20,25,.9)}#support-chat-form button{background-color:#0c8e65;color:var(--text-dark);border:none;padding:12px;border-radius:8px;cursor:pointer;font-size:16px;transition:background-color .3s ease,transform .2s ease;font-weight:600;box-shadow:0 4px 10px rgba(0,0,0,.2)}#support-chat-form button:hover{background-color:#9b59b6;transform:translateY(-2px);box-shadow:0 6px 15px rgba(0,0,0,.3)}#submit-button[disabled]{opacity:.6;pointer-events:none}#submit-button .loading-label{font-style:italic}